Technical

Notifications

• I did not receive a session confirmation email. What do I do?
• How do I opt-out of emails?

Audio/Video

• I am having connection issues during a session. What should I do?
• My camera is not working. What should I do?
• My audio isn’t working. What should I do?

Account

• I cannot log in. What should I do?
• How do I change my username or display name?
• What is the difference between my username and display name?
• What if I am having technical issues?
• How do I delete my account?